Loyal clients are the lifeblood of every business. But what happens if one of your clients is unhappy? How do you turn the relationship and experience around? Reviews are everywhere these days, Google and Facebook both provide real and easy to see what others think of...
The right payroll software can streamline your payroll process, reduce the number of errors, and free up hours of time every month in your business. Making sure your employees are paid correctly and on time is vital. But payroll software can do so much more - from...
Everyone makes mistakes from time to time, right? An error here or there is no big deal – except when it really is! When it comes to managing your payroll, there are some things you really can’t afford to get wrong. If you’re lucky, an error might just cost you time...
Let’s face it, end of year financial planning was never a fun task, but Covid has made it even more challenging! Your goalposts probably shifted at least a few times in the last 12 months, you may have debt to pay off, wage subsidies to factor in, or perhaps you’re...
The next financial year is fast approaching – and while it may not be as fun-filled as January’s New Year festivities, it’s still an important milestone for business owners. In spite of the challenges, your business has survived another rough year. And while you...
Did you know that people who work from home are more productive than those working in a conventional office environment? That’s what the research says, anyway. The reality, for many of us, is quite different. You may love the lack of commute, the convenience of a...
What’s the worst part about running a business? If your answer includes any financial tasks, you’re not alone. Bookkeeping, accounting and taxes are among the most hated business tasks, with 40% of small business owners categorising them as their number one peeve....
Do you have a vision for the future of your business? Have you thought about how you want things to look if everything goes to plan, and how your ideal business will unfold in the coming years? Many companies create vision statements to help them identify their goals...
Bookkeeping is one of the essential tasks you need to get right for your business. But that doesn’t mean it’s easy. If you try to rush through your bookkeeping or play it by ear, you are putting your business at risk. The figures and reports generated by...
If you are not a numbers person or are short on time, you may find it a total drag to keep up to date with your finances. That’s why outsourcing is a lifesaver for many business owners. Having someone else take care of the time-consuming day to day stuff means you can...
With 2020 being the year that it was – the less said the better – working remotely has suddenly become mainstream. There has been a steep learning curve from office to the online workspace and online meetings play a vital role to ensure teams feel connected. We have...
The Goods and Services Tax – known to kiwis as GST – has been in action in New Zealand since 1986. As a consumer, we are used to paying it as part of the purchase price for just about everything. But as a business owner, it’s important to give it a little more...