Ever wish you had more resource at your fingertips?

Admin Assistance

Use Admin Army as your support team

Small businesses are lean on manpower but big on work. The result? Just the kind of challenge that Admin Army loves to get its teeth into.

Our squad of Virtual Admin Assistants are equipped with exactly the skills that your business needs. Now you can grow your support team whenever you need it – and shrink it back to size when you don’t.

From marketing and social media to managing communication with your customers through newsletters, emails, letters, and other touchpoints. If you need to get something done (and you want to avoid a battle) give Admin Army a call.

Wondering whether we’re up for the job? If you’ve got a challenge that’s a bit different or you’d like to know more, why not give us a call? Admin Army is based in Hawke’s Bay but we work in the Cloud. That means that wherever your business operates, Admin Army will be right where you need us.

Data entry & online research

Creating documentation & templates

Proofreading & transcription

Social media set up, maintenance & scheduling

Content creation

Newsletter management

Writing, editing & formatting reports and presentations

Project management


Not sure what business tasks to delegate? Download our handy Worksheet.

Frequently asked questions

What is a Virtual Assistant?

Virtual Assistants go by many job titles – remote personal assistant, virtual PA, admin assistant, virtual office assistant, your personal saviour, the list goes on… However you wish to refer to us, a Virtual Assistant is an admin specialist, who will reduce your admin burden as a small business owner. Virtual Assistants operate as independent contractors, rather than employees and generally work off-site at their own premises.

What does a Virtual Assistant do?

The services a Virtual Assistant will provide may vary depending on their area of speciality – but many VA’s provide services including general admin, marketing, newsletters, copywriting, technical support, project management and everything in between.

When working with us, you can consider us your own remote personal assistants – our task lists are driven by what jobs are the most important to your business.

How will I communicate with you?

Technology makes this easy! Admin Army works with our clients using a range of communication mediums depending on what is easiest for them – be it regular monthly catch up phone calls or video calls to prioritize work, or emails and shared project management software platforms.

How do I work with Admin Army?

We provide one-off services for individual admin tasks that you need some help with, along with service packages and monthly retainer packages, which can be tailored to suit your unique business requirements.

For one-off tasks, we will scope the project and provide a time estimate and you will pay our standard hourly rate for the work.  Our casual hourly rates begin at $65 ex GST per hour.

Our service and monthly retainer packages are great for small businesses – you know each month how much you are spending (which will help you manage your cash flow), and we are able to schedule your work across our team with ease.  As we can schedule the teams time each month more easily on a retainer package and as a way of saying thank you to our clients for this, we give a small discount on what would be the hourly rate for that many hours.

What locations do you service?

We have clients all over New Zealand – Hawkes Bay, Wellington, Taranaki, Kerikeri, Auckland, Tauranga, down in the South Island – you name it!  As everything we do is cloud-based, location is not an issue.  Our team are based all over the country too!

Do I have to sign up for a contract or minimum hours?

Our minimum time charge is one-hour.  Beyond this, there are no minimum time requirements.  Where possible, we do try to encourage our clients to come on board on one of our retainer packages to enable us to make the most impact in your business.  Our retainer packages go up in increments of 5 hours (e.g. 5-hour, 10-hour, 15-hour per month, etc.).

There are no long-term contracts to commit to, you can cancel Admin Army’s services at any time with 30 day’s written notice.

What if I need more time than my package or don't use all my hours?

Our retainer packages are subject to a maximum work time allocation (e.g. five hours on the five-hour package). If you use more than your allocated hours; your current plan hourly rate will be charged for additional hours. But don’t worry, we will let you know if you’re getting close to using all of your hours.

If you don’t use all of your retainer package hours, they do not carry forward to the next month.

Do I need to use any particular software or technology?

Not at all.  We have clients who use all types of software – Google Drive or Dropbox, Asana or Trello, GSuite or Microsoft Office – we pride ourselves on being adaptable and able to adjust to our client’s unique requirements.

The only requirement is that your software is cloud-based, as it is tricky for us to work with you remotely if it is not.

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What our clients say