Case Study: Network NZ
Network NZ (NNZ) is a thriving online networking platform that connects and supports Kiwi businesses of all shapes and sizes from Cape Reinga to Bluff.
NNZ is made up of an impressive online community and a vast array of resources to help businesses of all sizes prosper. With online coaching, business resources and tools, and a host of other services, it is no small task to juggle everything that goes on behind the scenes – particularly when both co-directors have successful businesses of their own to run!
As you can imagine, things get pretty busy when there are just two people managing this community. Network NZ began several years ago under the leadership of Michelle Goulevitch. When Michelle decided to focus on her declining health, Mandy and Candice took ownership of the business in early 2018.
They knew it would be no small task to build on the amazing base that Michelle had created. But, they had big dreams and were both committed to continuing to provide the best possible support and resources to NZ businesses of all sizes.
Finding The Right Fit
When Mandy and Candice stepped into the leadership roles at Network NZ, they wanted to make sure everything was done correctly from the start.
Acknowledging that time is the most precious resource for any business, they decided to outsource some key components of NNZ.
One of the biggest concerns for many businesses when outsourcing work is finding a partner that is the right fit and on the same level as you. Communication is a crucial consideration when outsourcing tasks. Connecting with someone that understands your needs helps things run smoothly is essential.
NNZ knew that Irene at the team at Admin Army are excellent at what they do. This was partly because of the feedback in the community and because Michelle had trusted Irene with the very important role of being a recognised industry expert.
With an outstanding reputation and lots of happy customers, NNZ felt confident in outsourcing some essential business aspects to Admin Army. And they were very pleased with their decision…
“Their relaxed nature made us feel comfortable. No question is a dumb question – we can ask anything.”
How It All Works
Businesses are complicated and it can be confusing to get too many different parties involved. So, NNZ decided to use a whole suite of Admin Army’s services, specific to their needs. This meant they had one central place for all their queries and knew Irene and the team would handle it all.
Xero bank reconciliations managing multiple payment types
Monthly bookkeeping service, including GST management
Facebook community group moderation
Website content uploading
Social media post scheduling
Member renewal email reminders
A range of other admin tasks as required
Taking Stress And Giving Time In Return
Time and peace of mind
For business owners, these are often two of the hardest things to dig up. However, finding someone you trust to assist with the daily running of your business provides both.
“Time is the biggest saving! Not having to worry about it frees up mental headspace. Tasks that need to be done just get done; we don’t have to think about it – and it’s done to the standard we would do it ourselves.”
“The joy of outsourcing is the versatility it provides.”
NNZ found that during the week, when there are a hundred tasks to juggle, having Admin Army handle the moderating in their Facebook groups is incredibly helpful. And when it is GST time, having an expert to take care of the bookkeeping relieves the pressure.
A Level Of Professionalism
NNZ found that outsourcing work to Admin Army helped them maintain their level of professionalism.
Having an extra pair of hands to help keep the day-to-day stuff ticking along enabled them to focus on growing and nurturing the business.
“When it’s just us, even with the best intentions, with so many balls in the air, it can be easy for one to drop. Having Irene and the team there helping, drawing our attention to stuff we missed, helps us stay focused.”
Here at Admin Army, we love working with the ladies from Network NZ and being involved in their amazing community. Most of all, we love being able to help them feel like this…
“The concept of not having to worry about stuff getting done. The key to outsourcing is to outsource stuff you don’t enjoy, have time for, or stresses you out.”
So, if you are ready to create time and productivity in your business, why not drop us a line here at Admin Army? We would love to help you as much as we have helped the ladies at Network NZ.